How do I get a refund for my order?

30 Day Money Back Guarantee

We offer a 30-day money back guarantee if you are unsatisfied for any reason. This applies only to apps that are one-time purchases and does not include reoccurring subscriptions.

For information about canceling reoccurring subscriptions see the document Canceling Reoccurring App Subscriptions.

Requesting a Refund

To request a refund, submit a support ticket with the following information:

  • Full Name
  • Email Address associated with account that made the purchase
  • Order ID
  • App(s) you are requesting a refund for along with the following for each website the app was installed on
    • Website ID
    • Website Secure URL
  • Reason for refund

Removing Apps From Your Website

To uninstall the app from your website click the "Delete App" button located under the instructions tab of the app.

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